Privacy Policy

At Valpico, we are committed to make your shopping experience as safe and enjoyable as possible. In the text below, we will inform you about our website procedures. Doublemind Group AB will hereinafter be refereed to as Valpico.

1. PERSONAL DATA

By using Valpico.com, you agree to our data protection policy and our processing of your personal data. We protect your personal privacy and do not collect more information than necessary to process your order. We will never sell or disclose your information to third parties without legal basis. Valpico.com is responsible for the processing of personal data that you have provided to us as a customer. Your personal information is processed by us to be able to handle your order as well as the occasions when you notified us about wanting newsletters or promotional offers. Below is a summary of how we, in accordance with the Data Protection Regulation (GDPR), store and process your data.

1.1 WHAT IS PERSONAL DATA?

Personal data is any information that can be directly or indirectly attributed to an individual.

1.2 WHAT INFORMATION DO WE STORE?

In order to handle your order and answer questions related to your order (customer service) we store your first and last name, address, telephone number, e-mail address, IP address and purchase history. Your information is stored as long as we have a legal basis to process your information, for example to fulfill the agreement between us or to comply with a legal obligation under, for example, the Accounting Act.

1.3 LEGAL BASIS

In connection with a purchase, your personal information is processed to complete the agreement with you as a customer.

Marketing, promotions and similar mailings are done with your consent.

1.4 WHAT INFORMATION IS SHARED AND FOR WHAT PURPOSE?

1.4.1 PAYMENT PROVIDER

When making purchases, information is shared with our payment provider. What is stored are first name, last name, address, e-mail address and telephone number. If you choose to pay by invoice, the social security number is also saved with the payment provider. The information is stored in order to carry out the purchase and to protect the parties against fraud.

1.4.2 SHIPPING COMPANY

In order to deliver your orders and complete our agreement, we must share specific information with the shipping company. What is shared with the shipping company is the first name, last name and address information for delivery. E-mail address and / or mobile number may also be shared with the shipping company for notification. The shipping companies we work with are: DHL, UPS and PostNord.

1.4.3 NEWSLETTER

If you have chosen to subscribe to our newsletter, your first name, last name and e-mail address will be shared with our newsletter provider. This is to keep you updated with information and offers for marketing purposes.

1.5 THE RIGHT TO ACCESS

You have the right to receive extracts of all information available about you with us. Extracts are delivered electronically in a readable format.

1.6 RIGHT TO RECTIFICATION

You have the right to ask us to update incorrect information or to supplement information that is defective.

1.7 THE RIGHT TO BE FORGOTTEN

You can request deletion of your information at any time. There are few exceptions to the right to delete, such as whether it must be retained in order for us to fulfill a legal obligation (for example, according to the Accounting Act).

1.8 RESPONSIBLE FOR DATA PROTECTION

Valpico.com is responsible for storing and processing personal data in the web shop and ensures that the rules are followed.

1.9 HOW WE PROTECT YOUR PERSONAL INFORMATION

We use industry standards such as SSL / TLS and one-way hash algorithms to store, process and communicate sensitive information such as personal data and passwords in a secure way.

2. CHANGES TO THE GENERAL TERMS AND CONDITIONS

We reserve the right to make changes to the Terms at any time. Changes to the Terms will be posted online on the Website. The changed terms are considered accepted in connection with orders or visits to the website. The terms were last updated on 11-02-2020.